The 2 Reasons to Notify Supporters You’ve Got a New Software System
I recently got an interesting question touching on notifying supporters about a move to new software from Hannah, a savvy nonprofit communications professional. It’s one that most software vendors don’t answer: Does anyone have best practices for communicating a...
Got Technology Blind Spots? Ask These 8 Questions Before the Demo!
Choosing a new software platform for your nonprofit can cause lots of stress. But, in my experience, there’s one part of the process that especially freaks out nonprofit accidental techies. There are three key phases to choosing a new software platform: Name the...
5 Questions to Ask Before You Sign Any Vendor Contract
Rob was angry. He felt trapped. It was the third month of a new CRM implementation project and he was the tech lead. The project had just taken a nasty turn. During the last meeting with the vendor, Rob asked when they could expect the data de-duping work to start....
